There’s a 30-day money-back guarantee on all of them. There are three: Basic, Plus, and Visionary. It allows you to connect to servers in three countries and the speeds are decent enough.įor a full-VPN experience, you should move to one of their paid plans. If you want just basic VPN services, you can try the free plan. ProtonVPN has four plans, and one of them is free, which is an option for some VPN users. They are also available on social media channels such as Facebook and Twitter, but they will generally ask you to open a ticket for your case-so it might simply be easier to just open a ticket in the first place. But when you get a reply, it will generally be accurate and will solve your issues. For example, what if you paid your invoice, but your billing cycle isn’t updated? You’d need to contact support for that.Īnd you’ll need to wait for a few hours to even a day. So, if you need any help, you can just visit their website and get help on the problem you’re facing.īut sometimes, there are issues that need help from customer support. They have several guides and helpful tips in their knowledge base. You can email them or open a support ticket and then wait for their reply. However, ProtonVPN doesn’t offer live chat. And since this VPN comes with a familiar brand name, it’s natural to expect the best support. Most top VPN companies offer live chat support. While this VPN has several great features, their customer support can be a bit disappointing, because they don’t have a live chat option. ProtonVPN offers high-speed connections that make gaming and streaming a breeze. You can buy a subscription by first opening a ProtonMail account-it will take a few days, but it will work. If you are privacy-conscious, you can pay through Bitcoin, but it’s not a quick process. They have two payment options-credit cards and PayPal. ProtonVPN has a number of special security features, such as a kill switch and DNS leak protection.
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Nonetheless, PC Magazine rates ProtonVPN as the best free VPN available, based on its security focus. For more expanded services, you’ll need to switch to one of their paid plans. While the free plan gives you access to servers in just three countries and doesn’t offer very high speeds, it will likely cover your basic needs. That’s right-you can use their VPN for free…with some limitations, which is understandable. ProtonVPN offers several exciting features, and the best one would be its free plan. And since it delivers high speeds, you can stream HD videos without any issues.
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It supports peer-to-peer networking, which means it has the technology to download (torrent) the movies and games of your choice.
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